Installation Service

Getting Your Springfree Installed

There are two options for getting your new Springfree Smart Trampoline™ installed at home:

  1. Installation by the Springfree team
  2. Installation by you

Installation Service

Springfree Trampoline has a team of professional installers available to get your new Smart Trampoline up and ready for jumping! Use our Delivery and Installation Calculator tool (to the right) to check for installation availability and charges in your area.

Process

  1. We will call you within two (2) business days of your purchase being finalised to schedule your installation.
  2. Your delivery / installation will take place within (10) business days.

Important Information About Installation

To ensure safe installation of your new Springfree, our installer can only complete installation if the space meets the following conditions:

  • Flat, even and solid ground.
  • Safe lateral clearance space of 1.5m on all sides of the Springfree.
  • Minimum height clearance of 6m from the ground up with no over-hanging branches, cables or roofing.
  • Clean and free of obstacles and debris.

Smart Trampoline™ Installation

All new Springfree Smart Trampolines feature tgoma technology where sensors on the mat detect your every move and control fun, educational and active games on your tablet with Bluetooth. The Smart Trampoline™ offers an interactive experience, introducing a new way to play.

Existing Springfree customers who have purchased tgoma to upgrade their compatible Springfree to a Smart Trampoline can purchase tgoma installation for $99.

When your Springfree Smart Trampoline™ is installed, it will be connect-ready for your tablet to sync to. To prepare your tablet, please refer to the detailed instructions in your tgoma Quick Start Guide to:
  • download the tgoma app
  • set up your family account (you’ll need your Serial Number)
  • and set up and sync your tablet to your Springfree Smart Trampoline™.
NOTE: While the blue battery pack is water resistant, we highly recommend that you avoid it getting wet and bring it indoors when not in use. *Keep your Quick Start Guide handy for future reference.

Self-Installation

Your Springfree Smart Trampoline is supplied flat-packed as a kit, designed to be installed by handy Mums and Dads. Included are comprehensive installation manuals with easy to follow step-by-step instructions. We also have instructional videos to guide you.

For successful installation we recommend:

  • Two people working together to make it easier.
  • Set aside at least three hours to complete your Smart Trampoline™ installation.
  • Read the installation manuals and take the time to watch the instructional videos.
  • We highly recommend you read the manual and watch the videos in full BEFORE starting installation.

Relocation Services

If you need your Springfree moved for any reason, we can help with our Relocation Services!